| NORMS BEING FOLLOWED FOR DISPOSAL OF CASES IN ADMINISTRATION | ||
| Sl.No. | Activity/ Subject matter | Time taken/ Norms to be followed |
| 1 | Diary of Dak | Same day |
| 2 | Dispatched/issued of orders | Same day |
| 3 | Application for LTC Advance | 2 days |
| 4 | Settlement of LTC | 2 days |
| 5 | Application for GPF Advance & withdrawal | 3 days |
| 6 | Custody/Release of Official/Diplomatic Passport | 1 day |
| 7 | Sanction of Leave/Entry in the Service Book | 2 days |
| 8 | Issue of Appointment order | 2 days from date of joining |
| 9 | Pay fixation | 2 days |
| 10 | Grant of Increment | As and when due |
| 11 | Permission for Medical Test | Same day(in emergency)2 days |
| 12 | Medical Reimbursement | 5 days |
| 13 | Public Grievances | 1 week |
| 14 | RTI applications | As prescribed in the Act., and rules. |
| 15 | Advances viz., HBA, MCA, Computer etc., | 1 week |
| CATEGORIES OF DOCUMENTS HELD UNDER ADMINISTRATION: | ||
| Sl.No. | Items Held | Remarks |
| 1 | Section Diary | These are in the form of Registers/Books and folders which are maintained by the Diarist and Dealing Hands in the Section. |
| 2 | Assistant Diary | |
| 3 | File Heading Register | |
| 4 | Files Movement Register | |
| 5 | Personal Files Movement Register | |
| 6 | Files Indexing Register (Alphabetical ) | |
| 7 | Public Grievance Register | |
| 8 | Reservation Roster register | |
| 9 | Personal files of all staff/Officers | |
| 10 | Service Books of all staff/officers | |
| 11 | Medical Reimbursement Register | |
| 12 | Leave Accounts of all staff/officers | |
| 13 | Record of custody/release of Passport (Personal/Official/Diplomatic) | |